Tesco's Punterization of their 'valued customers' Never Ends

Our intrepid criminologists dangerous forays into Tesco in Nottingham (England) revealed further punterizing insults.

If you've read the last few posts on BentSoc You'll be aware of the systematic error in their favor bent practices of this massive retail chain.

To conclude, Mike's wife took up the store manager's offer and bought in the receipt along with his email - (see below) - in which the manager promised to give a refund of twice the price of the item for which Mike had been overcharged. The store manger wrote to Mike:

"Our policy to protect Customer's against the pricing errors we make is to offer the product for free and give double the difference of the error. It would seem that you were not offered this at the time for which I apologise. If you can supply your address I can arrange for this to be added to a Tesco gift card and posted to you."

So here we find another scam - in that they advertise a refund policy, but then they don't let you have the refund unless you know about it. How bent is that? Mike only gets offered a refund in an email because its clear he has uncloaked their systematic in-store scamming.

But it gets worse - Mike's wife told us that she had one hellava job getting the refund:

"I showed the receipt to this woman at Customer Service. But she said that because Mike had not left the shop with the wine - and that since he had spotted their overpricing 'error' himself when they attempted to overcharge him at the till, and because he managed at last to buy it at the right price after complaining, that meant he was not entitled to the double the difference error that the shop advertises in the event they overcharge.

So I showed her the printed email from her boss - and then she really scowled at me (as did her co-worker) . Then she telephoned the store manager. Needless to say I walked away with a plastic gift card for double the difference. They looked like they had been forced to give away their own money. Perhaps Tesco should rename it Customer Dis-service?"

We did a little research on other people's experiences and it seems that others think that Tesco and their staff do indeed have another bent systematic habit. Namely, of trying every bent snaky trick in the book not to honor their promises about what they will do if you manage to catch them out cheating you. Read Tesco double-points punterization tricks to see what others say about how they think Tesco is avoiding fulfilling its refund for ripping you off promises.

Rest assured BS readers, we're gonna give Tesco the full gonzo treatment in 2012. So that you can see whatever bent systematic bentness they might just be (alegedly) getting up to at your expense.

And check this out for other Tesco rip-off gripes




BS Crew